CCCassidy Chase

Resume

Career card

Every stop along the way has been in golf: tournaments, associations, equipment, technology, and the club.

Experience

Product Owner

Golf Genius Software · Phoenix, AZ

June 2025 – Present

  • Own the product backlog for the Golfshot app across iOS, Android, and web.
  • Serve as scrum master for a cross-functional team working in two-week sprints.
  • Lead on-course features such as live scoring and Plays Like from discovery through release.
  • Write user stories and acceptance criteria and partner with design, engineering, and QA.

Member Experience Coordinator

Anthem Golf & Country Club · Anthem, AZ

December 2024 – Present

  • Managed club social media to strengthen member communication and engagement.
  • Worked with department heads to build a unified annual calendar of member events.
  • Led new member orientations so new members settled smoothly into the club.
  • Designed in-club marketing campaigns for events, services, and club traditions.
  • Tracked member retention and built strategies to reduce attrition and grow spending across departments.

Tournament Services Coordinator

PGA Tour · Charles Schwab Cup Championship · Phoenix, AZ

Nov 2017 – Dec 2019 · Oct – Dec 2024

  • Led a database of 670+ tournament volunteers and the intern team, including training and communications.
  • Managed the TICKETS For CHARITY program with 40+ local nonprofits, raising more than $380,000.
  • Ran all tournament social media, including contracted posts with paid partners.
  • Served as main contact for special events such as the official Pro-Am and Putt For Charity.
  • Handled credentials, Ticketmaster Account Manager ticketing, and volunteer uniforms and supplies.

Player Support Specialist

Parsons Xtreme Golf (PXG) · Scottsdale, AZ

July 2021 – November 2023

  • Delivered custom virtual fittings that generated more than $1,000,000 in inbound sales.
  • Managed customer interactions and follow-ups in Salesforce CRM.
  • Provided product support and managed warranty claims.
  • Shared trends and escalated issues to internal teams.

Manager of Marketing & Partnerships

Southwest PGA · Phoenix, AZ

March 2020 – June 2021

  • Developed strategic partnerships and marketing campaigns to drive growth.
  • Managed Southwest PGA Foundation programs, including Birdies For Good and the Southwest PGA Scholarship.
  • Coordinated sponsorship activations, volunteers, and uniforms for the annual Arizona Open.
  • Supported tournament operations, including course marking, tee starting, and scoring.